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      Medical Service Company

      Engaged employer

      Medical Service Company reviews

      Scared to tell the truth - Sales Representative Medical Service Company Employee Review

      1.0
      May 16, 2025
      Sales representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Hard to find any pros anymore.

      Cons

      Most of the higher ups just think of employees as a number. Management gets credit for work the team is responsible for but the team gets nothing. Not even a raise. They say we have produced the highest revenue in company history, and the only thing we get from that is mass lay offs and forced back into the office. Higher ups don't know how to even do entry level positions but are considered the backbone of the company. Unless your a higher up you get no accommodations on the hybrid schedule. Upper Management gets to leave early while hourly employees are forced to stay all day.

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      Medical Service Company Response
      1y
      Thank you for your review. At MSC we value and encourage transparency and open dialog with all our staff. We understand this may be a difficult time and want to acknowledge the feelings of uncertainty and disappointment that come with such news. Each decision that we make is intended to benefit the long-term health of our organization, to ultimately support our patients, our partners, and our people. That is our commitment, has been for 75 years, and will continue to be for generations to come. Our Human Resources team is available should you wish to discuss further.

      Explore other reviews about Medical Service Company

      5.0
      Feb 25, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Great people, good values, cares about the patients needs first

      Cons

      No cons noticed since I’ve been here

      1.0
      Jun 19, 2026
      Insurance biller
      Recommend
      CEO approval
      Business outlook

      Pros

      Been gone for a number of months, i can't think of a single thing

      Cons

      Lies to your face. Was told it was 100% work from home and it was for 2 months and then all of a sudden it's hybrid. And if you didn't like it, the door was right there. No exceptions to the rule. They just felt everyone needed to be in office. So that we could use the computer to speak to each other. Because we were all over the country in a building.When we could have done the same thing at home. When I was brought on, it was touted that the company has never not given bonuses or raise and guess what, all of a sudden, no bonuses, no raise, just work harder for the same amount of money, which was small by comparison to other companies in the area. Their adage was work harder instead of smarter, which goes against everything. I work for. Was more into numbers for productivity, instead of quality, And as an insurance biller, clean claims. Bring in money faster and easier. Then working on it after denied. In my twenty years as an insurance biller, i've never had productivity issues until I came to here.

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