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      Medibank

      Engaged employer

      Medibank reviews

      Steer clear if you have a choice - Customer Service Representative Medibank Employee Review

      1.0
      Oct 6, 2020
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      - Nice, convenient modern office that is very accessible - Discounts on health insurance - It's a job so it's better than being unemployed

      Cons

      - Quick staff turnover - Too much red tape - Insanely high call volume; can't remember a day when there were 0 calls in queue waiting to be answered - A lot of demanding customers

      avatar
      Medibank Response
      5y
      Hi there, thank you for leaving some feedback about your recent experience. At Medibank, we pride ourselves on both our people and culture so we are sorry to hear that your experience with us wasn't all positive. Please know that we would be happy to talk with you in more detail about your individual experience. Please contact us on employee.communications@medibank.com.au Warm regards

      Explore other reviews about Medibank

      5.0
      Feb 5, 2023
      Information technology
      Recommend
      CEO approval
      Business outlook

      Pros

      Good people. Helpful people and environment.

      Cons

      None to write of. Nice people..

      4.0
      Sep 7, 2017
      Anonymous contractor
      Recommend
      CEO approval
      Business outlook

      Pros

      *Office in Melbourne is amazing. *Company is willing to spend money on new projects/initiatives *Positive culture *Good remuneration and benefits

      Cons

      *Still in transition from a government owned company *Hesitant to pull the trigger on activities without having several people within the hierarchy review (9+ individuals involved in order to send members a letter) *A lot of long term employees who are doing just enough to get by each day

      1
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