Lacks Leadership and Enthusiasm - Anonymous employee Mediasmith Employee Review

1.0
Sep 29, 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Work remotely and some really great people to work with.

Cons

The company lacks leadership, with zero appreciation or ounce of positive reinforcement for the teams. One VP openly disagreed with giving employee appreciation day as a holiday during an internal status call. Understaffed and no real support to provide a path to success when situations are tough. The environment is not healthy and everyone is in constant fear of losing their job because so many have in the last two years.

Explore other reviews about Mediasmith

5.0
Sep 22, 2025
Recommend
CEO approval
Business outlook

Pros

Awesome leadership, supports employees growth, great culture, good work/life balance

Cons

One of the best agency experiences I’ve had in my 10+ years. Only downfall is they lack some of the tools/resources that comes with larger holding company, and some limited opportunities for growth just based on smaller agency size. Would highly recommend regardless.

2.0
Oct 9, 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Remote with decent benefits and "unlimited PTO" Independent agency so flexibility with testing partners or better process ideas were usually well received

Cons

- Not closed for holiday break, unlike every other agency and not everyone on the team was allowed to be out on PTO at this time - For being a remote company, there was a lot of gossip and drama for no reason that seemed to not be addressed. - Everyone saw through the favoritism and very unbalanced promotion/raise tracks, which created animosity - Without PetSmart, they are a very small company, so if you're looking for mentorship or access to broader training seminars, a lot of tools/resources, then you'd be a better fit at a larger company

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