Unethical Treatment and Poor HR Practices - International Benefits Manager Medallia Employee Review

1.0
May 11, 2025
Recommend
CEO approval
Business outlook

Pros

The Total Rewards Director has crafted a UK-focused program that suits her personal preferences: private medical insurance paired with a cash plan to cover the excess, and a pension provider she previously used (despite more competitive options available)

Cons

The Total Rewards Director delegates the majority of work to AI tools like Gemini, offers no strategic direction for global rewards, and turns off her location settings to work abroad despite penalising others for the same behaviour. I was terminated while on certified sick leave, even after clearly communicating my health status and providing medical documentation Termination letter was factually inaccurate and misleading, raising serious questions about fairness and due process Was instructed by leadership to work abroad, and later blamed for it revealing a culture of deflection rather than accountability Despite being on sick leave, I was contacted for urgent payroll help, highlighting the team’s reliance on my expertise HR refused to assign an impartial investigator, failed to respect the legal protections around sickness, and mishandled post-exit processes (e.g., final payslip, P45, and IT returns) Documented internal behaviour showed staff being told to ignore employee emails unless legal action was threatened indicative of a toxic and risk-averse culture

Explore other reviews about Medallia

5.0
May 13, 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Solid WLB Clear vision and expectations Emphasis on goals and improvement

Cons

3rd leadership team in 3 years Cuts to areas that matter No incentives to contribute above and beyond

1
1.0
Jul 1, 2026
Recommend
CEO approval
Business outlook

Pros

Nothing much to say here. Management is messed up. All tech initiatives are showcase only. There are genuinely smart people, but they are managed by worse management you can imagine.

Cons

- many bad CEOs, many bad managers. - the whole company is slow. - no one know what the company’s mission statement is. - PE firms have no idea what they are doing.

1
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