Awesome Company that is Growing Fast - Principal Medallia Employee Review

5.0
Jul 24, 2015
Recommend
CEO approval
Business outlook

Pros

Medallia owns the customer experience space. They have amazing technology and vision, and their people are really outstanding. Outstanding people is not an accident; they invest a lot in trying to maintain a small company culture while growing crazy fast.

Cons

As Medallia grows fast, they face challenges with hiring fast enough which can really stretch everyone. In addition, the company changes quickly (roles and even technology) as it grows and this can leave people without their old positions.

Explore other reviews about Medallia

5.0
May 13, 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Solid WLB Clear vision and expectations Emphasis on goals and improvement

Cons

3rd leadership team in 3 years Cuts to areas that matter No incentives to contribute above and beyond

1
1.0
Jul 1, 2026
Recommend
CEO approval
Business outlook

Pros

Nothing much to say here. Management is messed up. All tech initiatives are showcase only. There are genuinely smart people, but they are managed by worse management you can imagine.

Cons

- many bad CEOs, many bad managers. - the whole company is slow. - no one know what the company’s mission statement is. - PE firms have no idea what they are doing.

1
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