Horrible Place to Work! - Customer Service Representative MedPro Group Employee Review

1.0
Aug 14, 2013
Recommend
CEO approval
Business outlook

Pros

There were great benefits offered and the gym was a plus.

Cons

There are a lot but the main one is the people that are in management are there only because of backbiting and stabbing. The people who really deserved to be promoted or recognized never were. It is who you kiss up to and willing to throw under the bus to get there. It was horrible how they treated single mothers there! I know of one that was fired and if I would have been more brave would have complained more about that situation. That one always upset me. Someone who worked so hard to do a good job but if you dare to complain about anything you were made to feel so uncomfortable that you would quit or you were made to look like a trouble starter and fired. Let alone if you were older! I am surprised the company has not found itself in lawsuits from employees. They should clean house with the managements and start over!

Explore other reviews about MedPro Group

5.0
Jun 16, 2026
Recommend
CEO approval
Business outlook

Pros

Great benefits, great people, great company, stability, lots of experience and opportunities, and convenient.

Cons

8-5 Monday-Friday, at your desk.

3.0
Apr 14, 2026
Recommend
CEO approval
Business outlook

Pros

Good pay and benefits. Generous expense policy when traveling for work. Company-level onboarding process is solid.

Cons

Organization is really flat, which can be good, but also means there aren't lots of middle-management opportunities...at least the areas I was familiar with. No onboarding plan for my role. My boss frequently missed or moved our 1-on-1 meetings and never bothered to teach me anything, despite me being new to the MedMal industry and new to the company. I asked questions when I had them, but you don't know what you don't know. Most of our monthly 1-on-1 meetings were 15 minutes or less, when they happened. Manager was, in general, distant and cold. I mentioned that they missed my birthday and they said "I don't even know when your birthday is...HR doesn't tell me that. I'd have to look that up." Never seemed to try to understand my ideas when I explained them. Maybe it's a Midwest thing. My manager fired me without any warning/write-up/performance plan. Manager told HR that I had been warned about poor performance, coached on it, and hadn't improved. None of that was true and no documentation was presented (because it didn't exist). HR played along. They like to use Buffett's quotes about integrity, but I can't really say that they walk the talk.

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