A great employer, and great customer service! - Router of Incoming Orders/Emails McMaster-Carr Employee Review

5.0
Nov 9, 2014
Recommend
CEO approval
Business outlook

Pros

Great environment to work in: Clean, positive, and respectful of all employees. The feedback from customers' is usually gratitude for the fast service and prompt responses. The benefits are great...offers tuition which helped me receive a degree in Spanish. I agree with the customers: Great company and helpful whenever possible. Has great summer activities.

Cons

The company values are not one of the Cons. There are yearly updates on code of conduct and how to make the work environment a better place for all. Language is always respectful and helpful. Time off with pay does not apply to part time workers; vacation pay is the same as for full time employees.

Explore other reviews about McMaster-Carr

4.0
Jun 16, 2026
Recommend
CEO approval
Business outlook

Pros

- Pay/benefits are incredibly generous - People are generally easy/nice to work with - Note that the Systems department seems to be fairly isolated from the negative issues discussed in other reviews (e.g. tension between warehouse workers and management) - I haven't experienced any of those issues within the systems department. In my opinion, Systems is a great place to work and develop as an engineer. - Hybrid work style (3 days in office). Personally, I like hybrid more than both fully in-office and fully remote styles. - Great cafeteria with good food and cheap prices. - Good work/life balance (outside of being on call, I can leave work at work).

Cons

- Work is not super interesting to me. I come from a highly technical, but very different (not ecommerce/industrial supplies), background where I was doing work I was much more interested in. No doubt there are folks in Systems who love the domain though. - While I'm not on call a ton (1-2 weeks every few months), I really hate being on call. I like to leave work at work. Note that joining at least one reliability team is expected within your first year or so.

See reviews by: Helpful|Rating|Date|All