This place will wear down your mental health - Assistant Manager McAlpine Hussmann Employee Review

Overall good. Team is caring.

Not too much career progression as an AP.

Diversity of work in numerous areas allowing for on job training. A good place to learn a broad set of skills to take to another employer who will treat and respect you better.

Training was conducted with a sink-or-swim mentality. There was minimal formal training for the sector, apart from basic health and safety liability-avoidance exercises (e.g., how to use a ladder), usually delivered in meetings. Excessive paperwork was common, often for the sake of box-ticking rather than adding value. There was a consistently poor work-life balance. Staff were expected to always be contactable, with the service industry role being used as justification to promote a “work comes first” mentality. Bait-and-switch tactics were used during the employment process. The company experienced very high staff turnover across the board — a clear indicator of deeper systemic issues that remain unaddressed. Poorly behaving clients were consistently prioritised over staff wellbeing, Placing employees in reactive roles where they were forced to act like firefighters, constantly putting out figurative fires.