Dead End - Above Customer Service Representative Level Maximus Employee Review

2.0
Sep 6, 2011
Recommend
CEO approval
Business outlook

Pros

Flexible with time off Work is beyond easy Location Experience Gained Supervisors are the becaons of light in this project. (NOT management)

Cons

HUGE disconnect between Upper management and the "regualr" people AWFUL Pay (bottom 10th percentile!!!). Not always because of contract reasons. People with LESS knowledge and LESS experience get jobs over people that deserve it. Very clique oriented. Your raise is basically determined on who you know. Managers that have NO CLUE what they are doing. Favoritism, Ridiculous office politics. Due to their poor planning, project TOOK AWAY BREAKS for over a month! "Call Center Sweatshop"

Explore other reviews about Maximus

5.0
Jun 2, 2026
Recommend
CEO approval
Business outlook

Pros

Remote, adequate training and guidance and usually everything /software works - minus regular hiccups.

Cons

Not too many - a few misunderstanding s about training classes and roles but overall, not bad.

4.0
Jun 25, 2026
Recommend
CEO approval
Business outlook

Pros

Good people. They give good exposure to different areas of the company and factor in your interests.

Cons

Can be put in an area that does not interest you.

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