This stone-age company does not believe in work-life balance. - Healthcare Recruiter Maxim Healthcare Employee Review

1.0
Apr 5, 2015
Recommend
CEO approval
Business outlook

Pros

An entry-level position that will give you skills to use elsewhere in your career one day.

Cons

I have so many cons about this company that I honestly don't know where to start. First of all, being a new graduate out of college I needed to find somewhere to start my career. I was aware of what glassdoor reviews said about the company, but I somehow told myself that it wouldn't apply to me - and I would "make it work". I was wrong. When I first started - I was excited, I learned a lot, I enjoyed meeting all of the new external staff and developing relationships with them. As the first couple of months passed, I started to take on call (phone you take home weekdays and weekends). I told myself it wasn't too bad at first. I tried to keep a positive attitude and I accepted the fact that this was just "part of the job". As months went by and I started to finally understand what my roles and responsibilities were, the stress of the job started to pile on. Recruiters are not JUST recruiters, in fact, nothing of the sorts. While we do "some" recruiting, the actual job title should be "Operations Manager". To elaborate, Recruiters are responsible for answering every phone call that gets placed to the office. Which means any scenario or situation can be thrown at you while your trying to take care of something else. That in itself isn't exactly a difficult thing, especially if you are good a multi-tasking, but the lack of help from management and coworkers makes it so much more difficult. Recruiters are expected to pick up the phone in no less than 2 rings, and if you let it get to ring #3, you will be looked down upon by other co-workers and possibly even yelled at by management. We are expected to run the entire office, take on call home with us weekdays and weekends, staff and manage a census of 140+ clients - all while getting no recognition and consistently being analyzed, yelled at, and criticized by management. Eventually, week after week, this wears on you (if you have a soul). Management either does not understand this, or simply does not care. Recruiters are replaceable, and we are responsible for their paycheck each week. Pushing us to utter exhaustion will not increase your paycheck. It will create a group of angry and burnt-out recruiters who are looking for any chance to escape the literal hell that they are going through. On top of all of this, we use an age-old system called "Infomax" to do all of our scheduling. With the type of job we have, we need LAPTOPS and a scheduling system that won't crash if you have more than three windows open at once! Managers and clinical staff have laptops, why don't the recruiters? After all, we are the ones who work at home more often than not - shouldn't we have a laptop provided for us to make our jobs easier? I would love to not have to print out 100 pages of paper every weekend to take home with me to look at the schedule. I don't want to get too negative with this review, and bash too much, but it is hard to say anything nice for a company that offers little back to its employees. Maxim is stuck in the past, hindered by a lawsuit that took place years ago...constantly trying to dig themselves out of a grave. And the future is very bleak. With the upcoming Medicaid cuts for our visit patients this summer, Maxim will be once again trying to climb out of a never ending black hole. As a closing statement: If you are a college graduate looking to start your career and possibly get promoted one day, look elsewhere. Maxim is a failing company that is not experience growth. There are better opportunities out there for you!

Explore other reviews about Maxim Healthcare

5.0
Jun 30, 2026
Recommend
CEO approval
Business outlook

Pros

Flexible schedule, great office staff, great patients and families

Cons

Health insurance is a little expensive and there's limited options

5.0
Jun 15, 2026
Recommend
CEO approval
Business outlook

Pros

1. Stable healthcare company with established reputation * Maxim Healthcare Services is well-known in healthcare staffing and home healthcare, so there is job security and established systems. 2. Strong administrative/coordinator experience * Great resume builder for future roles in operations, healthcare administration, recruiting, account management, or project coordination. 3. Relationship-building role * You work closely with families, caregivers, nurses, and clients, which builds strong customer service and communication skills. 4. Mission-driven work * You are helping coordinate care for families who genuinely need support, which can feel meaningful. 5. Potential growth opportunities * Can move into recruiting, branch leadership, healthcare operations, account management, or regional leadership. 6. Structured office environment * Predictable tasks, processes, scheduling, documentation, client communication. 7. Benefits and corporate structure * Usually offers PTO, healthcare benefits, 401(k), and more stability than smaller companies.

Cons

1. High stress / constant urgency * Healthcare staffing often means call-outs, last-minute schedule changes, unhappy families, and scrambling to fill shifts. 2. Heavy phone and email volume * Much of the day can be reactive rather than proactive. 3. Limited flexibility * Often requires strict office hours (commonly 8–5), which can be hard when balancing kids and school pickup schedules. 4. Emotional burnout * Working with patients, families, and caregivers can become emotionally draining over time. 5. Staffing shortages = pressure * If nurses/caregivers call off, coordinators are often responsible for solving the issue immediately. 6. Can feel repetitive * Scheduling, documentation, follow-up calls, and compliance tasks can become routine. 7. Compensation may not match stress level * Depending on market/location, pay can sometimes feel low compared with workload.

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