Wrost experience at Office. - Customer Service Representative Maxicus Employee Review

1.0
May 14, 2025
Recommend
CEO approval
Business outlook

Pros

not a single pros in this company.

Cons

1/5 Stars - Disappointing Experience at Maxicus. I'm sharing my experience at Maxicus, specifically the Vadodara branch, to highlight some concerning issues. As a diligent employee, I was consistently meeting targets and delivering results, but the work environment was far from ideal. Work Environment: - Inadequate seating and persistent noise on the floor made it challenging to focus. - Lack of proper setup and technical issues with equipment added to the frustration. Management and Supervision: - Juned sir's behavior was consistently disrespectful, with constant scolding and dismissive comments. - When concerns were raised, the response was unprofessional and unhelpful. - Personal attacks and questioning of education and principles were unacceptable. - Unprofessional comments, such as asking a TL if she sleeps in the bathroom due to personal items on her desk, showcase a lack of respect. Payment Issues: - Delayed salary payments, with over a month's salary still pending despite the manager's assurance of payment after one month. Productivity and Recognition: - Despite clearing over 150 tickets in a week, despite technical issues, my efforts were not recognized or appreciated. - Instead, I faced disrespect and humiliation. Recommendation: If you're considering working at Maxicus, be aware of the potential issues with management, work environment, and payment practices. It's essential to prioritize employee welfare and maintain a professional work atmosphere. Overall Experience: Unfortunately, my experience at Maxicus was disheartening, and I decided to resign. I hope the organization takes employee concerns seriously and works towards creating a better work environment.

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1.0
Dec 28, 2025
Recommend
CEO approval
Business outlook

Pros

None worth mentioning for this company

Cons

Where do I even begin. This is one of the most toxic, unprofessional, and mentally exhausting workplaces I have ever experienced. Work–life balance is a joke — employees are allowed only one day of leave per week, and even that feels like a favor rather than a right. Random shift timings are imposed without prior discussion, planning, or respect for personal commitments. Stability does not exist here. The ego of team leads is unbelievable. Feedback flows only one way — downwards — and questioning anything is treated as rebellion. Instead of leadership, you get control and intimidation. Boundaries are non-existent. Management freely interferes in employees’ personal lives, passes comments, and creates an extremely uncomfortable environment. Unprofessional behavior, including flirting and favoritism, is openly visible and quietly encouraged as long as you are “liked” by the right people. If you are not part of the inner circle, be prepared to be ignored, overworked, and sidelined. Favoritism decides growth, not skill or performance. Empathy is completely missing. Even in genuine emergencies or health issues, employees are pressured to come to the office at any cost. Human problems are treated as excuses. The overall culture is built on fear, control, and silence. Mental health is not just neglected — it is actively damaged here. Advice to Prospective Employees: If you value your mental peace, dignity, and personal life — think very carefully before joining.

5.0
Apr 16, 2026
Recommend
CEO approval
Business outlook

Pros

Good growth opportunities Good work environment

Cons

Non veg is not allowed in building Crocs are not allowed in work place

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