STS VALUES NO LONGER EXIST - Service Manager Mavis Tire Employee Review

1.0
Feb 19, 2016
Recommend
CEO approval
Business outlook

Pros

there is nothing good that comes from working for these people.

Cons

very aggressive selling tactics, store managers lie to customers to get a sell and make there numbers look good. i witnessed a store manager spray pb-blaster on a strut and later bring the customer out and tell her that she needed struts because they appear to be leaking. the regional manager is a complete jerk and is always looking at the cameras and calls to tell you to sell struts on a car just because it has over 50k miles without even taken a look at the struts. major work that needs to be done to the car is not important, whats important to them is brake fluid and power steering fluid because it makes the stores numbers look good. i pray to god that my relatives never take there vehicles to this company for service because they will get lied to.

Explore other reviews about Mavis Tire

5.0
Jun 19, 2026
Recommend
CEO approval
Business outlook

Pros

Close to 50 hrs a week/ consistent schedule/ good pay/ bonuses

Cons

I don’t really have any issues, I like my job, my teammates, and my boss. Also the RTM . Everyone cool . I’m glad that I can make a career out of this job and support my family

4.0
Jun 19, 2026
Recommend
CEO approval
Business outlook

Pros

Fair compensation and Fair expectations.

Cons

Hours, 55 plus per week with expectations of “Johnny on the spot” responses when off. Having to use my personal email for documents. Communication from above going through personal phone instead of placing email into stores. Lack of access to track performance of both staff and store such as a PnL statement, weekly individual performance reports, ability to pull up report ranges from previous years. Store managers are accountable for everything yet do not have all access to report generation to allow accurate tracking in specific areas. Paid time off black out dates and restrictions based on time of year. All employees locked down during the major end of year holidays. Not optional to go see distant family out of state for Thanksgiving giving, Christmas or even new years. Holidays by FaceTime app

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