Steer Clear - Anonymous employee MatrixCare Employee Review

1.0
Aug 15, 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Flexible work/life balance. The platform itself is solid.

Cons

The R&D leadership is horrible. They send out surveys then do the opposite. They do not hold directors and managers accountable. The HR department is a joke. Retaliation and criticism should be expected if you escalate an issue. Impossible to get questions answered. Curious to know if they actually call references when hiring managers. The last half dozen have been worthless. If you are a woman, don’t expect any career advancement potential. Good ‘ole boys club.

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MatrixCare Response
7y
Thank you for your feedback. We take these comments very seriously as we continue to strive for ways to improve. I’m sorry to hear that your impression of R&D leadership and HR was not positive. As an organization that delivers an outstanding product that enables our customers to be successful, we have a deep appreciation of the important role that every function plays in the success of the company. Our company follows standard guidelines when extending offers to candidates which would include background checks etc. Our leadership team as a whole, works hard to recognize and value all contributions from all of our employees, regardless of their gender, ethnicity etc. In fact, we meet regularly with people from every department and use the feedback gathered to refine our strategy, develop our business plans and set priorities. The eNPS surveys also assist with this process. Furthermore, we also strive to maintain and grow our company culture that made MatrixCare a great place to work and continue to drive our focus on a warm and welcoming environment. MatrixCare appreciates employees bringing concerns to leadership and/or HR’s attention and has several options for reporting issues in the workplace with no retaliation. If you would be willing to reach out to Marilyn Provine, Director, HR directly at (952) 995-9777, she could discuss your concerns listed and gather more information, so we may be able to address them. Bonnie Schultz, Director, Human Resources Operations

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5.0
Jul 2, 2024
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CEO approval
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Pros

Fantastic career development opportunities. Teams consist of true critical thinkers and problem solvers, and industry leaders.

Cons

Somewhat unrealistic delivery timelines and intentional go-fever to deliver timely.

2.0
Mar 14, 2025
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Pros

No commute to an office cubicle, remote work. Great industry.

Cons

Many, many, MANY people are quitting very suddenly, several without notice. Lots of upper management are leaving. Perhaps because the senior management wants to replace humans with AI, or outsource overseas. Or maybe it's because senior man is miserly with the purse strings and run departmentss off less than a skeleton crew, burn and churn their own employees to the point they have to quit without another job simply for their mental health, during a horrible job market! That's bad, very bad. It's obnoxiously apparent they're working towards laying off at least half if not entire teams. Those who jumped ship have left a wave of chaos for new management who obviously talk a big game but don't know the industry. Management really shouldn't talk trash about former employees to us but it happens. Management also shouldn't lie to our faces, but they do. It's condescending to think we're that stupid that we don't know what you're planning and that your lying. We're all eating popcorn watching departments self implode, and we raise a toast to our former coworkers who left abruptly. Trust, if we could do what they did, we would.

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