Rewarding with great opportunities for those who want to earn them - Anonymous employee Masuri Employee Review

5.0
Mar 18, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Great career progression opportunities for those who are willing to work hard and embrace responsibility and take ownership - Small but passionate team where good performance is recognised and rewarded - A Management team who are connected to the staff and provide clear lines of communication and feedback

Cons

- Seasonal nature of the business can result in heavy workloads at peak times

Explore other reviews about Masuri

1.0
Feb 21, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Extremely hard working team members.

Cons

I would strongly advise anyone considering working for or engaging with this company to think very carefully. Although contracts state 9–5 working hours, there is a consistent expectation to remain in the office until at least 6pm, with many team members regularly staying until 10 or 11pm. Weekend work is frequently expected, often both days. These additional hours are unpaid, and if they are not delivered, the company questions your commitment. The workplace culture is extremely concerning. I personally witnessed repeated verbal abuse from the CEO toward members of the sales team in the office. There is no HR department or independent person to raise concerns with, leaving employees without support when issues arise. Senior management is particularly poor. Instead of taking responsibility, new or hardworking employees are often used as scapegoats to protect leadership. Concerns raised in advance are ignored, only to become urgent crises later — at which point employees are expected to sacrifice evenings and entire weekends fixing problems they previously tried to prevent. There have also been multiple instances where employees were not paid their notice period after leaving. Several individuals reportedly had to pursue legal assistance to recover money owed to them. For the sake of your mental health and wellbeing, I would not recommend working for, or doing business with this company.

5.0
Mar 19, 2026
Recommend
CEO approval
Business outlook

Pros

A real team environment with everyone - from multiple departments - pulling together to provide the best service for our sports clubs, retailers, customers and clients. Fast moving and fluid, many multi faceted roles to keep you interested and learn about the different aspects of the business so you experience the full width and breath for a joined up approach. Senior Management approachable and always willing to listen to ideas, many of which have been implemented in our recent service level improvements. Also a fun environment to work in - many from a sports background. Would recommend, especially for those with a passion for sport and providing great service and products. Pros : Good environment, supportive, everyone pulling together - discussing ideas to benefit the business and our customers

Cons

Cons - nothing to add here

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