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Mastery Logistics Systems

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Once a great workplace, now morale is low - Anonymous employee Mastery Logistics Systems Employee Review

1.0
Jun 16, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Used to be really cool place to work. Not anymore! Pay is okay but no pay increase for 2 years.

Cons

This used to be a genuinely great place to work. The culture was collaborative, people felt valued, and there was a real sense that hard work would be recognized. Unfortunately, over the past few years, things have shifted in a pretty negative direction. Senior leadership has become increasingly disconnected, and there’s a noticeable pattern of promoting friends or favorites rather than people who consistently deliver strong results. It’s hard not to feel discouraged when you see colleagues putting in extra hours and going above and beyond, only to be overlooked in favor of those who are better at “managing up” or selling themselves. On top of that, the product itself feels unstable. Issues seem to pop up daily, and it often feels like teams are stuck in a constant cycle of reacting rather than improving anything long-term. The frequent and sometimes confusing reorganizations don’t help—structures change without clear reasoning, leaving people uncertain about their roles and growth paths. There are still good people here, and that’s probably what keeps things going, but morale has definitely taken a hit. It’s frustrating to see a company with so much potential lose its way like this.

Explore other reviews about Mastery Logistics Systems

5.0
Mar 20, 2026
Recommend
CEO approval
Business outlook

Pros

It's great, engineers get a lot of time to focus, not a lot of meetings.

Cons

Very product lead, engineers do not have much say in the roadmap.

2.0
May 14, 2026
Recommend
CEO approval
Business outlook

Pros

There is a strong collaborative spirit amongst the engineers and their management. Mastery hires a lot of highly experienced, dedicated individuals.

Cons

They demand overtime work without paying for it. Contractors are pre-approved for 40 hours per week; anything beyond that must be approved in writing ahead of time. The company never approves anything beyond 40 hours, yet they regularly demand excess work. I averaged 12 hours per week of unpaid overtime while I was there. The best employees are unceremoniously dropped, and the timing of these cuts is at the very least suspicious. My team's product manager was incredibly effective and well-liked. He took a long weekend (approved weeks in advance) to attend a wedding, and was let go the day he was supposed to return. A staff engineer was hospitalized for 4 days, and he mentioned upon returning that he may need to take some time off in the near future. They instantly canned him. I was working with two engineers on a high priority feature that required round-the-clock efforts over a weekend. As soon as the feature was complete, our accesses were locked from all systems and the three of us were replaced with six offshore hires. The company processes are geared toward visible metrics as opposed toward productivity. Examples: engineer performance is gauged by number of lines of code written; any production issue requires at least 10 engineers on a Zoom call until the issue is resolved, instead of letting people actually focus on solving the problem.

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