Awful management - Customer Service Mastergroup Employee Review

- Middle size family run busy where you are treated like family - Director's are passionate and appreciative - Great company vales - Paid study leave and given opportunity to grow and expand your skills - Hybrid work environment - Director who value a work life balance for their employees - Birthday Leave - Opportunity for salary reviews every 6 months - Agile work environment - Valued employee feedback (for thoes who choose to speak up) - The team is diverse, inclusive and very is helpful. - Team showcase every three weeks with food and drinks - Team building opportunities and social club

The current product is classed as "old" by looks. However, they are at the tail end of a new software release which will enhance the look and has some exciting new features and includes all the features they are valued for.

There are no pros here - unless you are happy to be disappointed and bullied every day to the point of mental health issues. Even then, the owners don't care what happens to you.

Micromanaging and bullying, poor pay, no perks, high work volume, high expectations to deliver, and customers not getting what they pay for due to the lack of staff. No growth prospects, no training. Even the wine and food they 'share' is paid for by staff through a rubbish social club fund...just another way of never giving back to staff. The penny pinching has delivered karma...