All that glitters is not gold - Anonymous employee Mastercard Employee Review

2.0
Mar 14, 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Flexi work hours, plush office, brand name

Cons

MasterCard India is a let down to the reputation and brand name of MasterCard Worldwide. Global Policies are employee friendly however diluted when they are extended to India. Eg: lack of open mindedness toward internal job shifts, working from home, no transparency in appraisals. A lot of money is put into lavish town halls and activities however raises to employees is denied in appraisals. Perhaps the only company offering zero hikes in salary appraisal even to performers. Your experience skills,capability and contribution hardly matters what matters is who you know and what they feel about you. In India one is supposed to be multi tasking, flexible and taking more responsibility as opposed to other locations globally. Discrimination towards people inherited from acquired entity. Too much hypocrisy, micro management and spying. Senior management has no clue where are they heading? Objectives are flexed. Ajay Banga is an amazing CEO wish we could say the same about the local CEOs. Procrastinators are abundant within senior management. HRD India is worst - lack empathy and maturity, the MC policies privileges w.r.t awards, rewards, work life balance etc are best exploited by HRD alone.

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5.0
Jun 11, 2026
Recommend
CEO approval
Business outlook

Pros

Technically strong and work culture is good

Cons

interview process is long , no issues

4.0
May 27, 2026
Recommend
CEO approval
Business outlook

Pros

Mastercard does a great job fostering an inclusive and supportive environment. There are genuinely good people throughout the organization, and leadership often invests in employee engagement through events, recognition, and culture-building initiatives. I enjoyed many of the relationships I built while working there, and there are teams that truly care about collaboration and supporting one another.

Cons

Compensation at the director level did not feel competitive compared to the level of responsibility expected. Career advancement can also be extremely challenging due to how top-heavy the organization is with senior leadership roles. There are a large number of Senior Vice Presidents, sometimes without clear scope or experience aligned to the title, which creates limited room for high-performing employees to grow. At times, it felt like senior leaders were being hired primarily to manage or communicate with other senior leaders, rather than drive meaningful operational impact. In product and go-to-market roles especially, priorities are often heavily driven by funding decisions. It can be frustrating when projects suddenly shift in importance or remain underfunded for long periods of time while awaiting senior leadership review. This sometimes leaves highly talented employees in limbo, unable to move initiatives forward despite strong momentum or market opportunity. The organization can also be very comfortable with the status quo, which creates a slower pace that many employees seem accustomed to. For people who are highly motivated and eager to drive change, it can feel difficult to navigate the number of roadblocks and layers of approval required to move initiatives forward.

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