1mo
Thank you for taking the time to share your feedback. We’re glad to hear that you experienced flexible hours, good working conditions, and fair pay.
We appreciate your honesty regarding the challenges that can arise when we are short‑staffed and recognise that this can place additional pressure on our team. This is something we actively monitor and work to improve through better planning and staffing support.
Your feedback around administrative responsibilities is also valued. We are aware that certain processes could be streamlined and are continually exploring ways to improve efficiency, including better use of internal systems and automation, so that tutors can focus more on teaching and student engagement.
Thank you again for your insight—it helps us grow and improve as an organisation.