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      Marshalls

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      Marshalls reviews

      Terrible Management and rude staff. - Sales Associate Marshalls Employee Review

      1.0
      Oct 29, 2014
      Sales associate
      Recommend
      CEO approval
      Business outlook

      Pros

      I met a few nice people and enjoyed getting to know them when I could.

      Cons

      The store managers have no business being managers. There is no training, no communication between management and staff. Some employees are so rude to other employees that the customers see this and comment on it right in front of you. Managers stand around with their staff and talk about how lazy and awful their staff is. Managers and coordinators talk about how employees are doing things they shouldn't and making mistakes to other employees, but never speak to the people actually making the mistakes. I could go on and on about cons to this job. The pay is way to low to put up with this type of treatment.

      Explore other reviews about Marshalls

      5.0
      Jun 4, 2026
      Cashier
      Recommend
      CEO approval
      Business outlook

      Pros

      flexible scheduling that works well for students

      Cons

      dealing with difficult during holiday peak seasons

      3.0
      May 22, 2026
      Cleaning associate
      Recommend
      CEO approval
      Business outlook

      Pros

      The work is the same every day (at least for janitors), and you don't have many surprises. In my experience, there is a lot of leeway for who does what as long as it gets done. I don't personally mind helping out in all departments after I am done cleaning. Current store manager (not asms) is very nice and understanding.

      Cons

      The management (Assistant managers in my experience) is at each other's throats to be the best out there and suck up to the district manager. The pressure to coerce customers into buying into the TJX card is a bit much. It all trickles down to the front end, which then causes everyone to be unhappy. Compensation is low and raises are based on company loyalty first, then your efficiency.

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