Pros
For retail, the company is pretty great. During the beginning of the pandemic the company paid ALL employees for about a month to stay home. After this, coordinators and above continued getting paid while part-time associates got furloughed. A lot of people can't say the same. The company also gave several bonuses of appreciation for working during the pandemic after we had to go back. They give the stores money monthly to stock the break room with various snacks for associates. There's a lot of opportunity for growth and I've seen some people move up to management fairly quickly. I've heard management makes decent money on salary as well.
Cons
There's a lot of turnover, as expected with most retail jobs. It can also be really difficult to get a consistent schedule. I also ran into problems with unprofessional management over the years. It seems like there's not much that will be done if people continue to have problems. The District Manager makes more visits, but this usually contributes to tension within the store. Associates often feel like they don't receive significant/efficient training, and I would agree. Sometimes it feels like you aren't sure what the real policies are because different managers feel differently about certain things. This causes a lot of problems and confusion for associates, especially at the registers.