Disappointing - Merchandise Associate Marshalls Employee Review

2.0
Mar 8, 2013
Recommend
CEO approval
Business outlook

Pros

Co-workers are cool, my new Marshalls is better than the old one

Cons

The pay and the lack of hours drives me crazy. Sometimes you will come in and the line is full, yet there are only two registers running. It is a company that makes quite a bit, yet it is difficult to get extra hours unless you are a really hard worker. Even that can only get you so far. I have worked for the company for so long, looking for a way to advance. The second I left my old position, four positions opened up. When I was still there, I tried to go for a higher position. Out of all of the current employees who had more experience, they chose someone who had none.

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5.0
Oct 6, 2025
Recommend
CEO approval
Business outlook

Pros

Great place to work Love the people

Cons

I Honestly loved working here

3.0
May 22, 2026
Recommend
CEO approval
Business outlook

Pros

The work is the same every day (at least for janitors), and you don't have many surprises. In my experience, there is a lot of leeway for who does what as long as it gets done. I don't personally mind helping out in all departments after I am done cleaning. Current store manager (not asms) is very nice and understanding.

Cons

The management (Assistant managers in my experience) is at each other's throats to be the best out there and suck up to the district manager. The pressure to coerce customers into buying into the TJX card is a bit much. It all trickles down to the front end, which then causes everyone to be unhappy. Compensation is low and raises are based on company loyalty first, then your efficiency.

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