OK, for the right person - Processing Associate Marshalls Employee Review

2.0
Nov 28, 2012
Recommend
CEO approval
Business outlook

Pros

In theory it is a simple job, with flexible schedules for part-time workers.Weekly pay check. Co workers are friendly for the most part. Bday/Holiday parties

Cons

Lack of people working any given shift. Managers expect an 8+ pallet truck to be recieved by 3 people over the course of 4 hours. They do not hold you accountable however they do put time on how long it should take to do each task. You will work your ass off just to be asked why it is taking so long. The time goals are unreachable. The entire store is lock and key, if you need a pen, tools, or other resources you have to call for a manager to get them, huge waste of time! As a part-timer, anything you do pretty much needs manager approval. Managers are constantly out of the store on training/vacation/conference calls, but I dont feel that any of this information is relayed to the associate. LOTS of rules with the expectation of full time results from part time workers. No training, showed up day one and was told to get to work. Made us watch an anti-Union video, im not a big fan of unions to begin with however I will make my own choices. The video drops you to walmarts level. A lot of people will complain about lack of hours, however I average about 25 which I consider high for a part time job. My complaint here would be that too many people stand around doing nothing, cashier, fitting room people just stand and wait on customers which at times are few and far between, not always but early mornings are dead. We will have days that are really dead, both customers and projects. On these days they will have you walk around in a circle doing nothing instead of sending you home. I will openly volunteer to go home an hour today, and stay an hour longer tomorrow when its busy so labor doesnt get jacked, and managers will look at me like im retarded. CUT NOW, SPEND LATER! Managers are friendly, but they kinda have their heads up their ass when it comes to managing people/time. Very unrealistic. Loss prevention measures feel like they are aimed at the associates and not the customers. Employee theft hasnt been an issue at our location, but customer theft is rampant. I am all for diversity in the work place, however of the 40 or so employees, most are 40+ years of age and there are only 4...maybe 5 male associates. Being younger, taller, and more fit than other employees, I feel I get asked to do things that others cant or are unwilling to do. Of course I will gladly volunteer to climb a ladder and take down some product over you sending a 60 year old woman to do it but please, 1 or 2 tall/fit males would make a world of change for my back. Very BORING job, tasks are repetative. MIN WAGE.

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Pros

flexible scheduling that works well for students

Cons

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3.0
May 22, 2026
Recommend
CEO approval
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Pros

The work is the same every day (at least for janitors), and you don't have many surprises. In my experience, there is a lot of leeway for who does what as long as it gets done. I don't personally mind helping out in all departments after I am done cleaning. Current store manager (not asms) is very nice and understanding.

Cons

The management (Assistant managers in my experience) is at each other's throats to be the best out there and suck up to the district manager. The pressure to coerce customers into buying into the TJX card is a bit much. It all trickles down to the front end, which then causes everyone to be unhappy. Compensation is low and raises are based on company loyalty first, then your efficiency.

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