Absolute no - No Solid Title, Constantly Shifted Around Marshalls Employee Review

1.0
Nov 20, 2012
Recommend
CEO approval
Business outlook

Pros

- Early hours if you get lucky (6am-2pm/7am-3pm) - Only requirement is to have hands - Good if you only need around $80/week - Your hours are constantly being cut, which is good if you like being home. If you got the job for the money, ignore this.

Cons

- Management unprofessional, vindictive, and cried when things were bad. Yes, two of the three managers would CRY like babies when corporate criticized us for poor performance. - Management did very little to aide the backroom, treated "the heart of the store" the worst. Expected "on standard" performance while being 3-4 employees short because of some mysteriously slow hiring procedure. Maybe because the hiring manager spent most of his time hitting on female employees and watching war movies and Bruce Lee films. - Pay is dismal, with raises that I might as well never have received in the first place. I've spoken with coordinators who have been there for 3 years, some of which who've one numerous "best employee" awards, had slews of "star cards" (a kiddy gold star system), whose raises were under $2 in three years. - Star card system is biased- the back room employees who work like mules were given nothing but criticism and troubles, while two employees held a monopoly on the cards, because they were friends with the supervisor (one of the crying managers). - There is no training from superiors on a position. You are left to *figure it out*. However, you will be punished for when you make mistakes. - Despite receiving larger and larger workloads, our hours would be slashed and reduced tremendously. By the end of my stint, I went from working almost 40 hours to 12 each week. This is the favorite punishment of management. - Zero benefits. Short version: Low pay, no benefits, horrible treatment.

Explore other reviews about Marshalls

5.0
May 17, 2026
Recommend
CEO approval
Business outlook

Pros

Great communication, teamwork, and organization

Cons

Strict work environment and hours

3.0
May 22, 2026
Recommend
CEO approval
Business outlook

Pros

The work is the same every day (at least for janitors), and you don't have many surprises. In my experience, there is a lot of leeway for who does what as long as it gets done. I don't personally mind helping out in all departments after I am done cleaning. Current store manager (not asms) is very nice and understanding.

Cons

The management (Assistant managers in my experience) is at each other's throats to be the best out there and suck up to the district manager. The pressure to coerce customers into buying into the TJX card is a bit much. It all trickles down to the front end, which then causes everyone to be unhappy. Compensation is low and raises are based on company loyalty first, then your efficiency.

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