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MarketShare

Acquired by Neustar

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Toxic - Strategist MarketShare Employee Review

1.0
Mar 22, 2015
Recommend
CEO approval
Business outlook

Pros

Some very smart colleagues. Well know in MMM space.

Cons

This review is based on experience as a strategist in New York. Modeling team or LA strategy team might be different. 1. Some horrible senior managers who do not care about employees. I have worked at other places before joining MarketShare NYC office, and I have to say I have never seen senior managers who treat colleagues so poorly. For example, I have seen a senior manager yelling at a colleague in the open space in the office using very abrasive language. Even if the colleague deserved to be fired, the colleague does NOT deserve those kind of extremely unprofessional language and behavior from senior managers. I was so shocked that this manager did this in open space where there were a lot of other colleagues around. Of course, after a couple of months, that colleague left. Situations like this happen again and again. Over time, I've seen this senior manager constantly yells, points fingers, uses abrasive languages, and shows no respect to colleagues. I do not know why this senior manager's behavior is tolerated for so long (this senior manager has been at MarketShare for years). Perhaps this senior manager's boss doesn't know about it, or, the boss knows about it but chooses to do nothing. Either way, it really says something. 2. Hypocritical. There are a lot of inconsistencies in what you hear managers say vs what they actually do. You hear things like "flexible/supportive work environment". In reality, you are on your own and get stabbed in the back. In some cases, they tell lies to client and ask you to back them up. I have been called into meetings and was told to tell client things that were not true. I know senior managers are under a lot of pressure to sell. However, does that justify lying to client? 3. I agree with a few other people's comments/reviews on "Clannish", "Arrogant... especially the senior employees", "superficial", "constant time crunches, bugs/technology issues", "do not join if you are thinking you get to work on analytics", little transferable skills, management only care about squeezing as much as possible from current employees, and the review titled "Company with lots of promise but is stunting growth due to poor leadership". I won't repeat what other people already said here. You can read yourself. 4. When I read some of the 4 or 5 star reviews, I have to say a lot of them sound like what comes from our sales pitch, and what CXO/senior managers say in team meetings. Some are exact the same language. If you are joining as CXO or senior manager, this review may not apply to you. I decided to put a review here because I want more people to know the truth and make better decisions in choosing jobs. Looking for a job is difficult, so we should all help each other out! I hope it is helpful, or I would have wasted an hour of my life.

Explore other reviews about MarketShare

5.0
Nov 20, 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Work culture here was supportive and friendly and was more social than I had anticipated.

Cons

Working hours often extended past typical 9-5p with the expectation that 50-60 hours/wk was average.

1.0
Dec 28, 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Work with major Fortune 500 clients and incredibly smart people. Develop great analytical skills. If lucky enough to have a good boss (one or two in the NYC office), opportunity to develop and practice real leadership skills. Learn what "resilience" really means.

Cons

Kiss your mental and physical health goodbye. All of the above “Pros” come at a high cost. Long hours and high stress, frequently driven by managers who refuse to say “no” or bill for additional resources needed to support clients operating outside the scope of their original service agreement. Professional development/promotion track is non-existent due to work demands and hostile environment. The only "development" occurs when being degraded by a superior. Constructive criticism/feedback & interpersonal skills lack among the majority of managers/leaders. Being placed on a project with a solid manager/leader is rare. Hiring process misleads individuals to believe MarketShare is a SaaS company, however it truly operates as a consulting services firm. This is somewhat driven by a product team whom doesn’t interact or request sufficient feedback from core product users to understand the inherent difficulty in using the product

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