Great work-life balance but constant change and glitches - Associate Director - Client Services MarketScale Employee Review

There is constant change and it really is a fast environment. Every week there was a new initiative new training that seemed to contradict the previous week. It is moving as fast as the AI industry is moving. Client services were moved in-house although it is clear that this was a cut for costs as they had a big emphasis on cutting costs this last year in editing and software. The tech also was becoming more and more glitchy and not as well tested as it should before launching to clients with a lot of issues on calls. This really the most frustrating part of the experience. I believe the clients overall benefit from the platforms and the clients deserve a strong client services team for what they are paying for.