Toxic - Anonymous employee MarketScale Employee Review

MarketScale gives you real ownership and smart teammates. The pace is fast, expectations are clear, and when things bottleneck it’s usually cross-team communication, resolution. I’ve grown my career, skills, and knowledge here.

The entrepreneurial, high-ownership pace isn’t for everyone, but for me, it’s a big plus.

Great work-life balance. Great opportunity to make a difference coaching Fortune 100 clients in high stakeholder conversations and relationships.

There is constant change and it really is a fast environment. Every week there was a new initiative new training that seemed to contradict the previous week. It is moving as fast as the AI industry is moving. Client services were moved in-house although it is clear that this was a cut for costs as they had a big emphasis on cutting costs this last year in editing and software. The tech also was becoming more and more glitchy and not as well tested as it should before launching to clients with a lot of issues on calls. This really the most frustrating part of the experience. I believe the clients overall benefit from the platforms and the clients deserve a strong client services team for what they are paying for.