Great learning experience - Customer Service Lead Marken Employee Review

3.0
Jul 12, 2021
Recommend
CEO approval
Business outlook

Pros

- Somewhat meaningful job, you can tell your efforts are appreciated by clients. - No customer-facing, most of the job is dome remote. - Multicultural experience as you may be able to handle shipments going all over the world

Cons

- Little work/life balance, is never enough - No room for error, almost all operations must perfect given the cargo's conditions - No room for growth people that has been there for years are not considered for management positions.

Explore other reviews about Marken

1.0
Apr 24, 2026
Recommend
CEO approval
Business outlook

Pros

There are no pros if I did not get hired

Cons

Pay advertised was not accurate * Lack of transparency in compensation * Wasted time and travel expenses I had a very frustrating experience with the hiring process. I attended the interview and was told my performance was “perfect,” which made it seem like I was a strong candidate. However, the role was advertised at a minimum of $30/hour, and later I was told the actual pay was closer to $20/hour. That’s a major discrepancy and feels very misleading. On top of that, I ultimately received a rejection despite the positive feedback. Between the misleading pay and the outcome, this process felt inconsistent and unprofessional. I also spent time and money on travel (gas) to attend the interview, which makes the experience even more frustrating. Overall, this felt like a waste of time and could have been avoided with clearer and more honest communication upfront.

See reviews by: Helpful|Rating|Date|All