CSR handling Workman’s Comp and Specialty Insurance with very high pressure metrics expectations. - Anonymous employee Markel Employee Review

3.0
Dec 10, 2019
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The schedule (Mon-Fri: 8:30-5), the paid days off (18 PTO days in the first year of employment, and lots of paid holidays were great perks.

Cons

The hourly pay and insurance benefits could be a bit better considering the work which is expected of their employees. A typical day includes approximately 90-100 inbound phone calls in addition to assigned projects and any necessary follow up as needed.

Explore other reviews about Markel

5.0
May 27, 2026
Recommend
CEO approval
Business outlook

Pros

Supportive team environment Flexible work schedule Good work-life balance Friendly coworkers and management Opportunities to learn new skills Decent benefits package

Cons

Communication between departments could be improved Workload can be inconsistent at times Pay could be more competitive

4.0
Jun 28, 2026
Recommend
CEO approval
Business outlook

Pros

Hybrid. Decent training. Decent pay. Nice PTO package and bonus based on performance.

Cons

Slow promotions, raises. Corporate America.

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