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      It’s okay - Customer Service Representative (CSR) Mapfre Employee Review

      4.0
      Apr 4, 2022
      Customer service representative (csr)
      Recommend
      CEO approval
      Business outlook

      Pros

      The people are really supportive and there to help.

      Cons

      It’s hectic. There are more days than less that it is busy all day long. Gets to the point where the sound of a phone ringing becomes like nails on a chalk board. Very strict on the standard of service.

      Explore other reviews about Mapfre

      5.0
      Feb 20, 2024
      Anonymous intern
      Recommend
      CEO approval
      Business outlook

      Pros

      Would recommend, the best people to work with

      Cons

      Tough location, Webster is not ideal

      2.0
      Dec 5, 2025
      Senior actuarial analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      The people working there form a great team. The workplace has decent flexibility hours and work from home arrangements; however, work from home is extremely tedious and doesn't work well - leading to potential issues.

      Cons

      Low & uncompetitive salaries. Work is never ending, in a bad way. Decisions are made without considering the right employees and there is a major cost cutting exercise by eliminating employees, meaning not a steady job.

      1
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