Toxic Work Environment - Customer Service Advisor Manx Telecom Employee Review

1.0
May 30, 2019
Recommend
CEO approval
Business outlook

Pros

Free parking and discount on services.

Cons

Poor salary, toxic work environment, unrealistic work expectations, a pick and choose attitude towards GDPR, power hungry management, complete lack of respect for customers which leaves to employees at the lower level to take the brunt of a customer's temper, HR staff speak to staff however they like, unfair and inconsistent treatment towards employees, middle management are too keen on giving smaller teams more workloads, pay does not scale up to additional duties and bullying and harassment is overlooked and middle management uses seeing the issue on both sides as an excuse to brush bullying to one side (another employee quit in the shop in town due to bullying from a senior member of staff) this is especially true when it comes to longer standing members of staff singling out and harassing newer members of staff.

Explore other reviews about Manx Telecom

4.0
Jul 4, 2025
Recommend
CEO approval
Business outlook

Pros

Great place for flexible working and to be able to work from home to pick up kids from school etc.

Cons

Many people have been there for over 10 years so always same faces etc and not many new people

5.0
Jan 8, 2025
Recommend
CEO approval
Business outlook

Pros

Senior Management genuinely care about their staff. Flexibility is a big benefit. If you work hard, you wil be rewarded.

Cons

Some people take advantage of the flexibility and the goodwill of the company.

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