Was okay, management could be better - Room Attendant Mantra Group Employee Review

3.0
Nov 24, 2024
Recommend
CEO approval
Business outlook

Pros

Flexible working schedule, friendly staff

Cons

Management put too much pressure to complete rooms on time

Explore other reviews about Mantra Group

4.0
Aug 20, 2020
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Knowledgeable, supportive management Managers put a lot of trust in their teams Flexibility around shifts, including a fairly even rotating roster Team culture was strong in my department - we were all great friends Mantra will invest a lot in your career if you put in the work

Cons

Manning can be a little tight in different departments as wage costs are watched and scrutinized extremely closely Mantra pays per the award, so pay is in line with "average". Other chains do pay slightly higher when on a salary.

1.0
May 21, 2025
Recommend
CEO approval
Business outlook

Pros

The workmates make the worst days a breeze.

Cons

Where do I start? The roster is a joke. The housekeeping supervisor will roster you on for 6 days straight. We cannot take a break until the rooms are cleaned. The housekeeping supervisor loves going on power trips by glaring at you. She is incredible unprofessional to work with. The number of rooms to be cleaned borders on ridiculous. Staff morale is low and they cannot keep staff...that in itself speaks volumes. The pay is low.

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