Poor leadership and out of touch founders - Anonymous employee Mango Languages Employee Review

We’d like to take some time to respond to this review: The positives that you listed about working with Mango and your frustrations. Starting with the positive things you listed, we agree that we have a fantastic team here at Mango that span over all the departments. The environment is friendly, personable, and individuals enjoy collaborating together when they have joint projects and initiatives. We work together to enhance Mango Languages and individuals use their unique talents and abilities to accomplish this joint effort that could never be accomplished alone. We value our Mango Team and are thankful for each and every individual, not only for their skills and abilities to advance the company, but to work together collaboratively to solve problems and to overcome obstacles together. Our employees come from various different backgrounds and have a desire to learn about others and their way of life. At Mango a majority of our employees are learning and studying the language and culture of a country they were not born in. They love to travel to visit family living in various parts of the world, explore new and unknown places, and support and help others through various relief and outreach efforts. Mango supports these efforts with their flexible schedule, unlimited PTO, work from home benefits, and their free Mango language and culture classes for employees. We have diverse backgrounds, beliefs, skills, talents, ideas, and thoughts here at Mango that help us work together to see from various perspectives and attack problems from various angles. We are proud of this diversity and encourage it. We believe your comments regarding Mangos owners are unfounded and express your personal frustrations, but not factual information. The ownership at this company cares very deeply for Mango, the employees, and for each other. They have taken careful consideration in working collaboratively together to ensure alignment for the good of the company. The company has been growing and thriving for the past twelve years and continues to do so. It is not perfect and we are continually making improvements as areas are identified that we need to continue to work on. We believe it is important to listen to the voice of those serving on the front lines with Mango and let them share their joys of working here, encouragements, frustrations, suggestions, and areas they wish to see improved in their workplace. Careful consideration is poured over reading, evaluating, and digesting the voice of our employees. Time is taken each year and quarter to come up with actionable steps to meet the most important issues. For example this year we have had a goal of enhancing our communication so everyone in the company is aware of what is happening and can see the overall picture of how their work plays a part in the bigger picture. Each quarter the company comes together to discuss the accomplishments that have taken place and the initiatives and goals for the next quarter, managers dig deeper into all of these areas in team meetings listening to feedback, addressing any areas of concern or improvement. Emails are sent out to describe new releases. We’ve had a lot of positive responses from this communication initiative from the Leadership Team to individual teams and will continue to proceed forward with this successful initiative. This is just one of many initiatives taken on to address the suggestions and encouragements of our employees. In terms of performance reviews and caring about the performance of our individuals and teams, this is something that is very important to the owners, leadership, and managers at Mango. Performance reviews are routinely done each year in which individuals talk through what is going well, areas for improvement, and initiatives for the future. Individuals are encouraged to seek out professional development opportunities to help them grow in the areas they are interested and passionate about. Budget is set aside for this purpose and used by a number of our employees. The values that Mango is established on are very important to us and we want everyone in the company to be aligned in these areas. We believe they are not just for the good of the company, but the individuals working here as well and enhance the working environment of each individual. The core values of Mango are to benefit everyone and when we are all working together to accomplish it makes for a strong and healthy environment for us all to work in. Overall our values are for everyone to take personal responsibility to create a healthy environment for everyone around them. We believe in the importance of initiative and ownership and we believe all of us should be pursuing excellence, for ourselves, our teams, and the overall good of the company we all work for. We believe in the success of everyone working for our company no matter their gender. We hold everyone to a high standard and expect them to do their best. Their voices are heard, evaluated, and appropriate actionable steps are taken. We value diversity, as a language learning company, and as stated above have employees and contractors with various different backgrounds working for and with Mango. The hiring team is taking initiatives and attending diversity focused events to target underrepresented groups. In summary we love our company, we believe in the people that work here, and we are continually taking initiative to grow in creating a healthy and joyful environment for those working for Mango.