Good company, the owner and management staff will advocate for their staff if a client is being unreasonable. Responsibilities are relatively well defined for each role. A wide range of unique situations and clients.
Cons
Tends to suffer all the typical cons of an MSP. * Career progression and education activities are your own responsibility. * Often your ideas cannot come to fruition as clients don't want to be billed for your extra effort. * You can never become too invested in the one client as there are always other clients to assist.