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Make The Right Call

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Not bad and not the best - Customer Service Representative Make The Right Call Employee Review

3.0
Jul 26, 2021
Recommend
CEO approval
Business outlook

Pros

The company grew a lot from the time I started there, I remained because of the good co-workers in my department. The friendly, diverse group of people is what you can expect.

Cons

As time grows, management changes and became more strict and supervisors focused too much on the minor problems rather than the good works. It came to a point where it became outrageous. The constant complaints, they operate like a machine, if there was even a slight error, they made it a trending topic for supervisors and you can't really do anything about it. None of them has the friendly smiley time demeanor. It's like walking into a funeral. You can't even have small chitchat with your coworkers. I believe it was only the international department that was a little bit more lively but wow, they put effort to make you put in your place. If the supervisor Mr. Kumar is still there, he is the light of hope for happiness in that company.

Explore other reviews about Make The Right Call

2.0
Jun 18, 2026
Recommend
CEO approval
Business outlook

Pros

the location is near the MTR

Cons

NO OT PAY LONG HOURS MANY PROJECTS YOU NEED REMEMBER AT ONCE

1.0
May 21, 2026
Recommend
CEO approval
Business outlook

Pros

None, trust me….. Just avoid it

Cons

Low salary, long working hrs compared to the workload, you have to handle so many projects at once. Zero support, they just train you once then throw you under the bus! They expected you to know everything even though they didn’t train you on system usage! No one here to support when you are handling special cases. And they will blame you for it lol. Leaders are lack of management skills! Admin didn’t care about you! No toilet paper, no stationeries.

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