Overworked and under paid - Operations Manager Main Event Employee Review

1.0
May 23, 2023
Recommend
CEO approval
Business outlook

Pros

Fast advancement. Will work around home life. Opens up opportunities for future careers due to management on resume.

Cons

Disorganization and lack of communication. Management is never on the same page, resulting to constant conflicts between Management. D O's only care about keeping labor low, surveys high so they can get their bonuses and have no regards or care for anything that goes on in their center. Lack of training, If any training at all. You can't speak your mind or disagree with anything without being considered "problematic". God forbid you care about team members and fight for what's right because you have morals, because that can lead you to write ups and termination for "not being on the same page". GM's will write up managers for any little thing just to prove a point, but are not quick to help them succeed or given the right tools to help them grow. The salary is rediculous for 50 hour days. Most of the time you're working 55-60 due to late closings and having to wait for departments to finish cleaning. No home work life balance. If you think you'll be able to have your days off, think again, you're on salary, they expect you to answer every work related call, text or email because you are salary and technically still on the clock. I could go on and on, but we may be here for hours.

Explore other reviews about Main Event

5.0
May 27, 2026
Recommend
CEO approval
Business outlook

Pros

Friendly co workers and lively environment

Cons

Pay and structure could have been better

4.0
Jan 29, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Hands-On Event Experience You coordinate logistics, vendors, and client needs — real-world event management skills. Great for building project management and organizational skills. Customer Service & Communication Skills Constant interaction with clients, teams, and vendors sharpens interpersonal and problem-solving skills. You learn to handle complaints diplomatically and resolve conflicts quickly. Teamwork and Leadership Opportunities High-paced environment fosters collaboration. Opportunities to train or mentor newer staff if you take initiative. Exposure to Sales and Marketing Tracking client bookings, promotions, and upsells gives insight into how events drive revenue. Hands-on experience with systems like Salesforce can boost resume credibility. Flexible Scheduling Often allows students or part-time staff to work evenings, weekends, or seasonal shifts.

Cons

High-Stress Environment Events can be chaotic, especially large-scale ones with last-minute changes. Pressure to satisfy clients while managing staff can be intense. Repetitive or Entry-Level Tasks Many tasks (setup, cleanup, check-ins) can feel routine and physically demanding. Limited strategic responsibility unless you actively seek it. Low to Moderate Pay Event staff and coordinators often make minimum wage or slightly above unless in a managerial role. Pay may not match the level of effort or hours worked, especially on weekends/holidays. Limited Career Advancement Without Moving Roles Advancement can be slow unless you transition into management or corporate office positions. Event experience may not directly translate into higher-level roles outside entertainment if not framed properly on a resume. Inconsistent Hours Busy seasons may require long shifts; off-season can mean fewer hours. Scheduling may not be predictable.

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