Do not apply for bowl/team service - Bowl Attendant/Team Service Main Event Employee Review

3.0
Feb 14, 2017
Recommend
CEO approval
Business outlook

Pros

Discounts on food and free MVP time cards for family and friends.

Cons

Team service is treated like a joke, severs demand everything from you yet at the end of the night when they cash out they complain about team service. Mangers treat anybody and everybody on team service the same.... horrible and disrespectful. Yes team service is a entry level job with no prior experience needed but when people spend 1year or 2 years or even 3 years there yet you treat the well experienced and hard workers the exact same as a new hire its no surprise that the average bowl/team service last 5-6 months.

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Main Event Response
9y
Thank you for leaving your review. After reading a number of reviews we have escalated concerns to the HR Field team to look into what's going on with the Service Team and how they are treated. At Main Event, every effort is taken to treat each individual with respect and gratitude.

Explore other reviews about Main Event

5.0
May 27, 2026
Recommend
CEO approval
Business outlook

Pros

Friendly co workers and lively environment

Cons

Pay and structure could have been better

4.0
Jan 29, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Hands-On Event Experience You coordinate logistics, vendors, and client needs — real-world event management skills. Great for building project management and organizational skills. Customer Service & Communication Skills Constant interaction with clients, teams, and vendors sharpens interpersonal and problem-solving skills. You learn to handle complaints diplomatically and resolve conflicts quickly. Teamwork and Leadership Opportunities High-paced environment fosters collaboration. Opportunities to train or mentor newer staff if you take initiative. Exposure to Sales and Marketing Tracking client bookings, promotions, and upsells gives insight into how events drive revenue. Hands-on experience with systems like Salesforce can boost resume credibility. Flexible Scheduling Often allows students or part-time staff to work evenings, weekends, or seasonal shifts.

Cons

High-Stress Environment Events can be chaotic, especially large-scale ones with last-minute changes. Pressure to satisfy clients while managing staff can be intense. Repetitive or Entry-Level Tasks Many tasks (setup, cleanup, check-ins) can feel routine and physically demanding. Limited strategic responsibility unless you actively seek it. Low to Moderate Pay Event staff and coordinators often make minimum wage or slightly above unless in a managerial role. Pay may not match the level of effort or hours worked, especially on weekends/holidays. Limited Career Advancement Without Moving Roles Advancement can be slow unless you transition into management or corporate office positions. Event experience may not directly translate into higher-level roles outside entertainment if not framed properly on a resume. Inconsistent Hours Busy seasons may require long shifts; off-season can mean fewer hours. Scheduling may not be predictable.

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