Don't Ask Don't Tell - Ops Manager Main Event Employee Review

4.0
Sep 27, 2016
Recommend
CEO approval
Business outlook

Pros

If you have a good team the job can be very smooth and a great atmosphere.You meet great people, you have a pretty decent time at work.

Cons

Corporate Office is not in line with the overall vision. They push you to create wonderful atmospheres and memorable experiences, but give you very little resources to do so. New managers have it rougher as it is harder to find information for actually running your area, just a crappy training program that they put you thru that teaches you the basics of each area. There is very little upward mobility which is surprising given how fast the company is growing. They would rather hire someone whose run an Applebees than to give people whom have paid their dues a shot.

Explore other reviews about Main Event

5.0
May 27, 2026
Recommend
CEO approval
Business outlook

Pros

Friendly co workers and lively environment

Cons

Pay and structure could have been better

4.0
Jan 29, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Hands-On Event Experience You coordinate logistics, vendors, and client needs — real-world event management skills. Great for building project management and organizational skills. Customer Service & Communication Skills Constant interaction with clients, teams, and vendors sharpens interpersonal and problem-solving skills. You learn to handle complaints diplomatically and resolve conflicts quickly. Teamwork and Leadership Opportunities High-paced environment fosters collaboration. Opportunities to train or mentor newer staff if you take initiative. Exposure to Sales and Marketing Tracking client bookings, promotions, and upsells gives insight into how events drive revenue. Hands-on experience with systems like Salesforce can boost resume credibility. Flexible Scheduling Often allows students or part-time staff to work evenings, weekends, or seasonal shifts.

Cons

High-Stress Environment Events can be chaotic, especially large-scale ones with last-minute changes. Pressure to satisfy clients while managing staff can be intense. Repetitive or Entry-Level Tasks Many tasks (setup, cleanup, check-ins) can feel routine and physically demanding. Limited strategic responsibility unless you actively seek it. Low to Moderate Pay Event staff and coordinators often make minimum wage or slightly above unless in a managerial role. Pay may not match the level of effort or hours worked, especially on weekends/holidays. Limited Career Advancement Without Moving Roles Advancement can be slow unless you transition into management or corporate office positions. Event experience may not directly translate into higher-level roles outside entertainment if not framed properly on a resume. Inconsistent Hours Busy seasons may require long shifts; off-season can mean fewer hours. Scheduling may not be predictable.

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