A good company gone bad - Contributer Madison Logic Employee Review

Thank you for your feedback - we are disappointed to hear about your negative perception of the business operations and leadership team! With regards to bonuses, we believe you may have been misinformed because annual bonuses for non-commissioned team members have never been cancelled. Annual bonuses are based 50% on individual performance and 50% on company performance. These were paid as usual in 2023 for 2022 achievement. In additional to individual performance bonus, ML offered additional 'stretch' bonuses in 2022 which were based solely on company performance. 4 were based on quarterly revenue achievement and one was based on annual revenue achievement. We provided transparency into the revenue figures that would unlock each bonus and progress towards goals was covered each month during the All-Hands. There should not have been any element of surprise - In quarters where the stretch goal was achieved, the bonus was paid. In quarters where the stretch goal was not achieved, it was not paid. Typically team members have the ability to earn a bonus equivalent to 5% to 10% of their base salary dependent upon job level. Unlike most employers, all non-commissioned permanent full-time team members are eligible for an annual bonus, including team members paid on an hourly basis! Our product enhancements originate with clients suggestions and internal feedback. If you have specific feedback to share, please reach out to a member of the Product Team. Our partner network is robust and our leads undergo a robust validation process to ensure that they are viable, quality leads. Again, if you are receiving client complaints about leads, please reach out to our Partner Operations team so that we can look into the particulars of the complaint. Finally, with regards to career progression and employment of under-performers, we do have a regular review process in place to ensure that we reward high performing team-members and take corrective action with under-performers. However, please keep in mind that corrective actions are not shared with the broader team. Just as you would not want us to share your performance with the broader team, we respect the privacy of all of our team members! Again, thank you for your feedback and if you have additional feedback you would like to share, please feel free to submit it to our internal suggestion box or in a question format to our monthly anonymous Q and A.