Would not have chosen to work here - Anonymous employee Mace Employee Review

1.0
May 31, 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Dress down days on Fridays and before bank holidays, especially Christmas In-house and external training offered to staff - if it's in your contract's budget

Cons

Tupe'ed over from previous employer to Macro, Mace's Facilities Management division - during the process there was a complete lack of communication from Mace about the process once the initial consultations were complete No opportunities for those of us who tupe'ed over to progress or move on in the company. We seemed to be marooned in our own bubble and ignored by Head Office The management structure on the contract I was working at was ridiculously top heavy - there were about a dozen managers at various levels, and fewer than ten ground level employees doing the actual work Managers working at cross purposes, definitely not pulling together Lack of consultation with subject matter experts, meaning changes (not for the better) were made without any input from people doing the actual jobs Relying on too few people to do too much work, leading to frustration, stress and burnout amongst staff Lack of support and help for lower level employees HR uncommunicative and unhelpful Terrible communication within the company generally Company often says one thing and does something else completely, for instance in the area of workplace safety

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5.0
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CEO approval
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Pros

Cost manager in mace consultant

Cons

Best place i have worked

2.0
Jun 4, 2026
Recommend
CEO approval
Business outlook

Pros

Direct collaboration with global teams and exposure to high-level projects.

Cons

Unsupportive environment: The workplace culture suffers from micromanagement, passive-aggressive communication, and a clear lack of integrity from recently appointed management. Leadership Favoritism: Senior leadership tends to favor newly hired managers, failing to provide equal treatment, fair evaluation, or direct open channels of communication to the rest of the team.

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