Actions speak louder than words - Customer Support MTSI Employee Review

2.0
Aug 5, 2025
Recommend
CEO approval
Business outlook

Pros

Employee owned company Decent benefits

Cons

Management was frustrating : Not available even though open door policy was preached Direct lead had to evaluate employees but was in an entirely different building and on another project. Between the lead and management, no one truly understands the weeds of particular jobs. Constructive criticism is appreciated when the one giving it knows what they're talking about. My personal experience with the company led to anxiety and depression medication which I'd never been on before. The harder I tried, the more critical management became. Too many good ol boy employees vs qualified individuals. Nellis AFB employees are so detached, they have their own chaotic environment. Traveling to other locations was such a relief on the rare occasions it happened.

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MTSI Response
10mo
Thank you for the feedback and we are sorry to hear that this was your experience. MTSI is fully committed to upholding our core values and employee-centric culture. Our commitment to creating a positive workplace has earned us national and local recognition as a ‘Best Place to Work,’ and our voluntary retention rate of 94% reflects this dedication. We take matters like this very seriously and will conduct a thorough review of the situation to address concerns and take appropriate actions to ensure all employees have the best possible experience.

Explore other reviews about MTSI

5.0
Jun 13, 2026
Recommend
CEO approval
Business outlook

Pros

Good pay, great benefits, employee owned

Cons

Misses one federal holiday, some other very small inconveniences or oddities

4.0
May 13, 2026
Recommend
CEO approval
Business outlook

Pros

Good pay and benefits, plenty of opportunities.

Cons

Some business unit directors care more about the bottom line than the people.

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