The company only cares about profits - Driver MTM Health Employee Review

1.0
Aug 20, 2024
Recommend
CEO approval
Business outlook

Pros

The benefits are pretty good.

Cons

This company doesn't care about the passengers. They leave them stranded just so they can send you home so they don't have to pay any more hours. They left it a woman 120 MI from home to sleep outside of the hospital overnight. I volunteered to go and they said I had too many hours. Left that lady sleeping on a bench for nothing more than money. That's just one occurrence. They leave passengers stranded constantly or don't pick him up at all for life-saving treatments. The company is completely disorganized and out of touch with the basis of the company that earns them the money, the drivers. If your male you should probably stay away. It's a female owned and run business where females get preferential treatment. It's almost impossible to be fired as a female, on the other hand you can be fired as a male for just doing your job well.

Explore other reviews about MTM Health

5.0
Apr 28, 2026
Recommend
CEO approval
Business outlook

Pros

Full-time, WFH, benefits, company culture, great support from managers and upper management, flex time, opportunities to promote within, respectful workplace.

Cons

The pay could be higher.

3.0
May 14, 2026
Recommend
CEO approval
Business outlook

Pros

pay is decent, meeting the people you take to appointments, being independent

Cons

There is no help. You do have a driver support to call for rides and they have been the most helpful. The team manager over you that is supposed to assist you with problems you only have a text number. When I have tried to contact to ask questions I get no response. When you email MTM about questions they are rude and don't actually read the emails you send and direct you back to your lead who doesn't respond to any messages. They do not give you access to marketplace to choose your trips and instead they throw all rides not in order but all over the place. Having to spend hours rearranging and turning back rides because it conflicts with other rides. They don't even look at distance or time. Sometimes it will say to pick someone up and take them to an appt an hour away and then they want you to drive back an hour and do trips for $10 and then drive back to get the other person. People who have worked there a year should be allowed access to marketplace we know our town. It would be easier to be able to select the trips and route. Gas is too high to make unnecessary extra trips.

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