3.0
Mar 2, 2021
Former employee, more than 1 year
Fort Lauderdale, FL
Recommend
CEO approval
Business outlook
Pros
Great cruise benefits outside of Covid times. Good insurance benefits and PTO .
Cons
Lack of upper management listening to employee feedback to help out with major operational deficiencies within the customer service dept. They did not empower you to help the customer, just push them off the phone due to lack of employee training and systems that actually worked. Low pay and long hours including weekends, and holidays. Extreme lack of advancement opportunities.