2.0
Mar 26, 2026
Current employee, more than 5 years
Montreal, QC
Recommend
CEO approval
Business outlook
Pros
Working from home 100% ,
Cons
There is a huge amount of work and no time to learn how to do things properly. You will have to log every minute of your time in Autotask, or you will be treated to not receive your salary. The company is acquiring multiple new clients and will rush the onboarding process, so you won't have time to do a good job with either your existing or new clients. Then they will emphasise that the client is important. There are no bonuses or real pay rises at the end of the day. You will receive an evaluation from your supervisor and receive a raise of between 1 and 3% based on how well you follow procedure. Avoid this toxic environment!