Client Services - Anonymous employee MRO (PA) Employee Review

1.0
Dec 11, 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Several weeks ago there were many pros about working with this company, that cannot be said now. There were two people in upper management who knew the employees. The one in HR left for another job, now we have no one in that department who ever seemed to care as much as he did. My co-workers thoiught he was head of HR because he is the only person from that department that intorduced himself and made every effort to get to know the employees, we felt very good going to him with our probalems know that he will be fair. We laughed whne we found out that this guy who doens't even look like a vice President was really the main guy. He is not friendly to us. We said now we know why Dennis left. This week we were told that the Vice President of my department was FIRED! No one understands, he knew all of us and would always talk to us, kid around and ask about our family. He must have done something really bad to have been fired but maybe not because he is still here until next Friday. They said they didn't need him anymore because the company wasn't making money. We though something happened to him a couple of months ago when all of a sudden hsi office was empty but we found out he got moved upstairs. I personaly used to seek him out to say hi but I don't dare go upstairs were the bigshots look at you as if you shouldn't be there and don't even say hi especially the CEO who has lunch with us sometimes. He acts like he's your best friend at the lunch but if he sees you downstairs when he's showing people the office he doesn't speak. When we were told that Mike got fired a lot of people were crying and said they are going to find other jobs if he could get fired so can they.

Cons

Being forced to go to lunches with a CEO who doesn't care. Better pay and better raises. I got 2 percent because they said I was a good worker it was less than 30 cents! Better insurance and 401k.

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5.0
Jan 6, 2026
Recommend
CEO approval
Business outlook

Pros

Flexible, great coworkers, tech friendly

Cons

I really don’t feel like there is any con but low pay

3.0
Mar 3, 2026
Recommend
CEO approval
Business outlook

Pros

Flexible and somewhat easy job description.

Cons

Pay is terrible, be prepared to have a roomate or be just the insurance provider in your relationship. Unrealistic standards for time management. You're expected to essentially never have issues with requests even though the company is and should be attempting to be careful to keep in accordance with HIPAA. If you need help, supervisors are almost always busy. Whether it's meetings all day, everyday, or honestly.. I'm not sure what else keeps them so unavailable. Even phone calls that are taken by the call center are timed and rushed, if you don't take enough calls you get reprimanded, and again, God forbid you need help with a call and now your caller is on hold for who knows how long, which is even worse honestly. Your personal life doesn't matter at all to these people either. They shout-out birthdays and big events, but only for those that are in the inner circle of supervisors etc. The management has a problem with talking about employees on their teams app. Some employees get excused for their own personal issues while others get threatened for unavoidable life events that are out of your control.

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