Rethink your choices - Client Services MOI Employee Review

1.0
Jan 26, 2024
Recommend
CEO approval
Business outlook

Pros

The staff doing the work (for the most part) are great.

Cons

Regular redundancies (2 waves in 2023, 1 in 2024 (yes, it is only Jan but there have been redundancies already)) Nepotism is at the core of the business, you won't progress without some significant boot licking or being a family member Ego's run heavy in this agency! It's a congregation of a lot of small time people thinking they're big time - might be time to wake up and smell the coffee? Salary under market rate, and raises and promotions are scarcely given out unless senior leadership like you No benefits (no, Perkbox and Nectar are not substitutes for actual employee benefits) Mismanaged finances are commonplace across the business with supplier invoices going months overdue Financial audits are very frequent, leading to some speculation of "creative bookkeeping" Major business changes are made on whim, which seemingly contradict the last set of changes bought in They've been trying to crack the US market for years now, cannot successfully do so, so they've already shut one office down (San Francisco) and it looks like the other isn't far behind The only staff held accountable are those who don't fall into senior leadership Huge lack of diversity (UK company is 95% white, and all members of the board are male) Staff are encouraged to lie to clients to limit adverse reactions (evidence: staff were told to tell clients a member of staff had left the business on their own accord, when in reality they were made redundant)

Explore other reviews about MOI

4.0
Mar 13, 2026
Anonymous temporary employee
Recommend
CEO approval
Business outlook

Pros

awesome , great pay, management support

Cons

None, and no problem that I have encountered

4.0
Feb 7, 2024
Recommend
CEO approval
Business outlook

Pros

Personally, I've had a positive, challenging, strategy first, and collaborative experience. Yes, the ad industry in general is a grind, however I've found that MOI'ers are truly a team who trust and are honest with each other, and hold very high standards for themselves and teammates as it pertains to both internal and client facing deliverables/outputs. Additionally, I've seen room for growth both vertically and horizontally for myself as well as my team/colleagues. Lastly, many agencies can be considered the same package wrapped in a different colored bow; I do not agree with MOI fitting this mold. Our vision for how we position ourselves - B2B that's not so B2B - is genuine and unique. And our ability to tap SMEs all over the world, and our COEs that specifically service the needs of B2B Enterprise brands, allows the company to drive data informed & regionally relevant integrated programs that effect growth in the short and long term.

Cons

As a global company, and one that has survived the challenges of covid (and the marketing industry in general), there are inherent challenges with scaling growth, doing so efficiently, with a Leadership Team centralized in Europe, and building an operational model that can handle time zone/culture/language barriers. Additionally, the EX/ people culture is a challenge due to a fully remote workforce in North America.

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MOI Response
2y
At MOI Global, we are totally committed to ensuring our people always have the room to grow - even in difficult times, when we need to make difficult decisions, it's to protect our promise that our employees will always be able to progress their career and development at MOI.'
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