Best Customer service job I guess - Shift Supervisor MOD Pizza Employee Review

4.0
Feb 24, 2023
Recommend
CEO approval
Business outlook

Pros

Welcoming culture, Great coworkers, Free food on shift and a discount when off shift, chances to move up

Cons

Short staffing, lack of training, Labor hours are balanced out of favor for the closers (have to cut preclosers which puts closes behind), Mental burnout is the usual, pay is way lower than it should be for the work we have to do, the shift leads tend to do more work than the GM (we tend to do a lot of the work they are supposed to do), very performative when it comes to minorities (and when someone does create a bad environment for someone to the point of harassment, the company is more likely to push the person being harassed than the other person.

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MOD Pizza Response
3y
Thank you for submitting your review. Would you be willing to provide us further details on your experience to peoplesupport@modpizza.com?

Explore other reviews about MOD Pizza

5.0
Feb 8, 2026
Recommend
CEO approval
Business outlook

Pros

Everyone is super nice and friendly

Cons

Could be labor intensive to some people.

4.0
May 29, 2026
Recommend
CEO approval
Business outlook

Pros

Great people to work with and very competitive pay for the similar work in local area as well as tips.

Cons

Recent change in management had created a less enjoyable work environment with profits being put more above customer experience and employee experience

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