Pros
Opportunity to work with high-profile/VIP clients Employee discount on fine jewelry and home goods Collaborative, “all hands on deck” environment at times Many supportive and hardworking colleagues across departments
Cons
Lack of clear structure, training, and long-term planning for roles High employee turnover and frequent restructuring without transparency Limited managerial oversight and inconsistent leadership support Employees often expected to take on responsibilities beyond their experience level with minimal guidance Reports of unprofessional communication and lack of accountability from leadership HR presence felt more administrative than supportive in addressing workplace concerns Expectations around responsibilities (including scheduling and sales) were not always clearly defined or aligned with initial agreements