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      MLS BC Cruises

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      MLS BC Cruises reviews

      Bad management - Customer Service Representative MLS BC Cruises Employee Review

      2.0
      May 20, 2023
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Customer interactions, coworkers treat each other like family

      Cons

      Management is toxic; used to be awesome but previous manager left a couple years ago and the person they chose to take her place never had any previous management experience and was trained by a Miami manager who treats employees so disrespectfully. The toxicity trickles down from the top.

      Explore other reviews about MLS BC Cruises

      5.0
      Oct 4, 2025
      Customer service agent (csa)
      Recommend
      CEO approval
      Business outlook

      Pros

      2 free cruises per year after 6months employment I think it was

      Cons

      Only few days out of the week at like 5 or 6hrs a day unless fog day which were every now and then. Only 11$/hour

      4.0
      Dec 15, 2025
      Terminal agent (ta)
      Recommend
      CEO approval
      Business outlook

      Pros

      - Overall positive and lax work culture - Get to meet lots of different kinds of people - Can get tips via pushing wheelchairs - Can get a free lunch on a cruise ship - Can get heavy discounts on cruises

      Cons

      - Management can sometimes be very unorganized - Training is not always through - Can sometimes be forced into overtime - Some positions can be physically demanding - No benefits

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