Distorted Culture - Sales MID Communications Employee Review

Understaffed and exhausted, higher management don't seem to care about the pressure on the front line, resulting in bad behaviours to get any sale on. SALES make the business but the company do not make the sales staff. Commissions and bonus' stripped away, lower basic salary than other sales jobs. Culture in the stores, under promise and over deliver, but that's where the culture stops. Move up the chain and its all about over promising and under delivering. Communication is completely on senior managers terms. Trying to be a bigger corporate franchise but aren't doing it well.