Amazing company values - Helpdesk Analyst MCS Employee Review

Big focus on company values and a strong culture of fun and respect. Community service days, fun collaboration days with our teams where we train on our values, family events where the company pays for employees and families to have a fun night out.

Customers can be very demanding. The work is not easy.

Work from home is great

One of the most stressful jobs I’ve ever had. Training was so stressful it actually traumatized me. I trained on several things at once Plus I was learning a new system. I went from being a great employee at one company to a zero at this one. You train on Teams but can’t see the screen most of the time. Very very fast paced no time to write notes so if you miss something they require you listen to the meeting again no asking questions. Various trainers who were great but you could tell they were also in a hurry. One I was not able to understand her accent but it counted against me not the manager. No compassion. Very rough ride! System problems daily. But still expect full performance. I’m not the only one who felt and feels this way. Pay was average. Stress is not worth it. Home life is not that great when you’re stressed out